Sunday, 24 June 2018
A CARE home in Goring has been given an “outstanding” rating by the Care Quality Commission.
Inspectors who made an unannounced visit to Cleeve Lodge in Elmhurst Walk in September said residents and their relatives were “extremely positive” about the home.
Their report said: “There was a relaxed, cheerful atmosphere that promoted the development of meaningful relationships.
“There was genuine kindness and affection shown between people and staff, which had a positive impact on people’s wellbeing.
“People’s views were always central to decisions made about the service... and their opinions were valued, listened to and acted upon.”
Inspectors said the care for people with dementia and disabilities was of a high standard, allowing them to “live a full and active life”.
Deborah Ivanova, the commission’s deputy chief inspector for adult social care, said: “Cleeve Lodge provided outstanding person-centred care and the staff demonstrated a real and ongoing commitment to making sure people could live a full and meaningful life.”
07 November 2016
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