HEALTH CHIEFS at the new Townlands Hospital in Henley should communicate better with the community
HEALTH CHIEFS at the new Townlands Hospital in Henley should communicate better with the community, according to a watchdog.
The Oxfordshire joint health overview and scrutiny committee told the Oxfordshire Clinical Commissioning Group, who runs the services at the new £10 million hospital, to improve communication with users of the facility at a meeting on Thursday last week.
David Nimmo Smith, town, district and county councillor for Henley, told the committee: “I agree that the new facilities, which I have used, are a great improvement but your agenda report gives the impression that all the teething problems have been resolved.
“That is not the case as the community need answers to their questions. Whilst the commissioning group may be comfortable with their direction of travel, that information is not getting through to us in the Henley area.”
The commissioning group has previously been criticised for failing to inform the community of developments with the hospital.
A new stakeholders’ group was also dubbed “secretive” after refusing to hold meetings in public.