Henley Standard Property
HOME

Date:

Order your copy Advertise with us! HENLEY PAGES
Delivering the news from Henley on Thames and South Oxfordshire for over 100 years
  News     Sport    Celebrity   What's On Regulars Community Info Henley Standard TV Lifestyle Property Jobs Classifieds Gallery Trade
                               Follow us    Follow us    Newsfeed Search the Henley Standard  
Dealer’s award hat-trick
Published 03/03/14



STAFF at a car dealership have scooped a customer excellence award for the third year in a row.

Sonning Common Vauxhall is the company’s only outlet in the South-East to receive the honour.

The award is based on feedback from customers who have bought a new car from the dealership or had their car serviced there.

The award only goes to those dealerships which achieve an average satisfaction rate of more than 91 per cent. Sales director Paul Mullin said: “I’m absolutely delighted that our customers are happy with the sales and after-sales service we give them.

“We’d like to thank the customers for their positive response and will endeavour to look after them in the future. We have been here under the same owner for 50 years now. We obviously value our local business very highly and appreciate the loyalty the customers show to us.


“A big thank-you to all our loyal staff, many of whom have been here since they left school. One member of staff, Roger Parker, recently retired after 43 years. I think it’s that continuity that leads to the continued strong relationship with our customers.”

Mr Mullin said customers came from as far as Lancashire and Cornwall to have their cars serviced, having bought a new Vauxhall and then moved from the area.

Last month, the showroom was refitted and Mr Mullin said: “It’s much lighter and brighter and we have got more floor area for new cars.”

Alastair Cassels, Vauxhall’s franchise manager, who presented the award, said there were 400 dealers nationwide but only about 50 received the award.

“It really is a badge of honour for any dealers that earn it,” he added.

Published 03/03/14

MOST POPULAR
Nepalese restaurant closes after 25 years
Cash machine ripped out by thieves
Jessie J to perform at Henley Festival 2015
Festival promising 'biggest band ever'
Fears over faded zebra crossing
Temptation Gifts win national award
Comedian arrives in Ferrari
Rugby star Ollie to play match on top of world
LATEST NEWS HEADLINES
Inaugural Home and Garden show a success
Reckless driver jailed
Royal visit to Huntercombe prison
Golden anniversary for Waitrose in Henley
Mayor in fresh row with rival councillor
Henley area's homes target could still increase
Fears over faded zebra crossing
Get set for Swimarathon
Henley College wins diversity award
Meeting for Townlands proposals postponed
Roadworks continue
Festival promising 'biggest band ever'
Latest Video View more from   Henley Standard TV
ADVERTISE WITH US
LATEST SPORTS HEADLINES
Goring 10k attracts nearly 1,000 runners
Rugby star Ollie to play match on top of world
Win tickets to see London Irish's St Patrick's match
New ladies' captain drives in at Henley
Chambers' comfortable win at GB trials
Top Videos
 
Most Popular
 
 
 
 
Higgs Group
HIGGS GROUP
Tel: 01491 419400
www.higgsgroup.co.uk
HENLEY PAGES
Tel: 01491 419419
www.henleypages.com
HIGGS PRINTING & DESIGN
Tel: 01491 419429
www.higgsprinting.co.uk
HIGGS OFFICE SUPPLIES
Tel: 01491 419499
www.higgsofficesupplies.co.uk
HENLEY LIFE MAGAZINE
Tel: 01491 419449
www.henleylife.co.uk
HIGGS GROUP, Caxton House, 1 Station Road, Henley on Thames, Oxfordshire, RG9 1AD.

Cookie Policy | Copyright and Terms | Competition Rules | Contact Us | Advertise with us | Site Map
© Higgs & Co (Printers) Limited 2013  |  Registered in England number 1418717