Henley Standard Property


Order your copy Advertise with us! HENLEY PAGES
Delivering the news from Henley on Thames and South Oxfordshire for over 100 years
  News     Sport    Celebrity   What's On Regulars Community Info Henley Standard TV Lifestyle Property Jobs Classifieds Gallery Trade
                               Follow us    Follow us    Newsfeed Search the Henley Standard  
Residents' fury as rubbish piled up
Published 10/01/14

RUBBISH was left to pile up on a Henley street after binmen failed to collect it during Christmas and New Year.

Recycling and food waste was scheduled to be collected from Norman Avenue on Friday, December 27 but was not picked up until six days later.

Despite numerous complaints to South Oxfordshire District Council, residents were forced to put up with piles of rubbish outside their homes, some of it up to two weeks old.

Lisa Drage, 46, who lives in Norman Avenue with her husband Chris, 56, and children Frances, 21, Alexander, 18, and Benjamin, 14, said: “The recycling wasn’t too bad — the worst thing was the food rubbish from Christmas.

“The bags were starting to be ripped open, I’m guessing by dogs or foxes. Henley has a rat problem too so it wasn’t great.”

The bins are normally picked up by Biffa, the council’s contractor, on Wednesdays but the collection was rescheduled to Friday during the Christmas holiday. In the end, the rubbish was not collected until Thursday last week, almost a week late — despite several phone calls to the council.

Mrs Drage said: “I phoned the council at the beginning of the week and they said they would come as soon as possible. I thought that would be before New Year’s Day but it wasn’t.

“Some of my neighbours also complained so I know the council were aware of it but they didn’t do anything. I was expecting them to collect the food if nothing else. It’s really not good at all.”

Neighbour Clare Dodds emailed the council three times to make it aware that the rubbish had not been collected and to ask when it would be removed.

She said: “Each time they said, ‘we are sorry and we’ll sort it out and come in the next day or two to get it’ but it took them a long time to sort it. They weren’t impolite but they didn’t do what they were supposed to do and it was the worst collection to miss because of everybody’s Christmas waste.”

Mrs Dodds said that many households had filled their rubbish bins and were forced to pile plastic bin bags around them.

“Lots of people had five or six food bags piled on top of each other,” she said. “Residents were told to leave their stuff out so everybody did and it was just piling up. We were lucky because we have two food bin containers and we had been away but everybody else had all their Christmas food and all the rest of it.”

Alan Popham, who also lives in the street, said he had to clear up rubbish which foxes had rifled through.

“They went for some of the plastic rubbish bags so waste was spilled in the street and we had to pick that up,” he said. “It is not healthy and is unpleasant.”

His wife, Pat, said: “We had quite a few rubbish bags but we managed to mostly pile it on top of the plastic bin but other people in the street had a lot more. It was lucky that we didn’t have such a busy Christmas because then it would have been a problem.”

Fellow resident Jo Saunders said that an irregular collection service was to be expected during the holiday period.

“The binmen deserve a Christmas just like everybody else,” she said. “It is not very pretty to have rubbish in the street but you have to accept that things close down for Christmas.”

Neighbour Michael Redley said: “They collected the rubbish later than they said they would but Christmas is always a bit strange and it is not a big issue.

“It wasn’t a problem for us, although the rubbish did pile up because there was an awful lot of wrapping paper.”

A spokeswoman for South Oxfordshire District Council said: “We have liaised with Biffa regarding reported issues with recycling and food collections in Henley on December 27.

“Collection crews have revisited the Norman Avenue area to pick up any presented bins.”

Published 10/01/14

Legend’s daughter has embraced musical role
PM joins calls to scrap train timetable
Dr Foster episode being filmed in Henley
Henley homeless man refuses help
Please smile, don’t mourn and think of me with a glass of wine
Museum cafe operator resigns
Motorcyclist injured near Watlington
Henley living bringing calm to comedian Brand
Rock band returns to former college
Curry night raises thousands for charity
Crowds enjoy fireworks display
Travel troubles
Motorcyclist injured near Watlington
PM joins calls to scrap train timetable
Henley homeless man refuses help
Living Advent Calendar to work with other groups
Toll bridge must close again for road widening
Are you ready for the Fireworks?
Overflowing bins blamed on residents fly-tipping
Shops open for business with another on way
Latest Video View more from   Henley Standard TV
Leander duo secure honours at Wingfield Sculls
Frieth Hilly attracts Team GB runners
Ramrakash makes Henley appearance
Red trousers encouraged at Hawks match
Youngsters impress at Reading tournament
Top Videos
Most Popular
Higgs Group
Tel: 01491 419400
Tel: 01491 419419
Tel: 01491 419429
Tel: 01491 419499
Tel: 01491 419449
HIGGS GROUP, Caxton House, 1 Station Road, Henley on Thames, Oxfordshire, RG9 1AD.

Cookie Policy | Copyright and Terms | Competition Rules | Contact Us | Advertise with us | Site Map
© Higgs & Co (Printers) Limited 2016  |  Registered in England number 1418717