Henley Standard Property
HOME

Date:

Order your copy Advertise with us! HENLEY PAGES
Delivering the news from Henley on Thames and South Oxfordshire for over 100 years
  News     Sport    Celebrity   What's On Regulars Community Info Henley Standard TV Lifestyle Property Jobs Classifieds Gallery Trade
                               Follow us    Follow us    Newsfeed Search the Henley Standard  
Vauxhall staff scoop customer service prize
Published 02/03/14



STAFF at a car dealership have scooped a customer excellence award for the third year in a row.

Sonning Common Vauxhall is the company’s only outlet in the South-East to receive the honour.

The award is based on feedback from customers who have bought a new car from the dealership or had their car serviced there.

The award only goes to those dealerships which achieve an average satisfaction rate of more than 91 per cent. Sales director Paul Mullin said: “I’m absolutely delighted that our customers are happy with the sales and after-sales service we give them.

“We’d like to thank the customers for their positive response and will endeavour to look after them in the future. We have been here under the same owner for 50 years now. We obviously value our local business very highly and appreciate the loyalty the customers show to us.

“A big thank-you to all our loyal staff, many of whom have been here since they left school. One member of staff, Roger Parker, recently retired after 43 years. I think it’s that continuity that leads to the continued strong relationship with our customers.”

Mr Mullin said customers came from as far as Lancashire and Cornwall to have their cars serviced, having bought a new Vauxhall and then moved from the area.

Last month, the showroom was refitted and Mr Mullin said: “It’s much lighter and brighter and we have got more floor area for new cars.”

Alastair Cassels, Vauxhall’s franchise manager, who presented the award, said there were 400 dealers nationwide but only about 50 received the award.

“It really is a badge of honour for any dealers that earn it,” he added.


Published 02/03/14

MOST POPULAR
Six injured in bus crash on A4074
Browns to close after a quarter century trading
Road closures on Sunday for Henley Half
Driver stops bike thieves boarding train
Eighth half marathon win for runner
Driver injured in road accident
More sites for housing named
Help Henley celebrate Christmas with a tree
LATEST NEWS HEADLINES
College plan to build campus on playing fields
Fire at Didcot B power station
Charity shop attacked over signs
Farewell to those magnificent flowers
Browns to close after 25 years
Communal acupuncture works out cheaper
Radio presenter hosts charity fashion show
Javelin ace tells kids to follow their dreams
Shiplake sheltered housing to close
Woman launches campaign for equality in sport
Townlands advisory group faces the axe
‘Slow’ Ben notches up eighth half marathon win
Latest Video View more from   Henley Standard TV
ADVERTISE WITH US
LATEST SPORTS HEADLINES
Robinson shines as Hawks march on
Red Kites put on five-star display
Hosts hit back in style to claim win
Teenager secures bronze
So proud that I’m raring to go next year
Top Videos
 
Most Popular
 
 
 
 
Higgs Group
HIGGS GROUP
Tel: 01491 419400
www.higgsgroup.co.uk
HENLEY PAGES
Tel: 01491 419419
www.henleypages.com
HIGGS PRINTING & DESIGN
Tel: 01491 419429
www.higgsprinting.co.uk
HIGGS OFFICE SUPPLIES
Tel: 01491 419499
www.higgsofficesupplies.co.uk
HENLEY LIFE MAGAZINE
Tel: 01491 419449
www.henleylife.co.uk
HIGGS GROUP, Caxton House, 1 Station Road, Henley on Thames, Oxfordshire, RG9 1AD.

Cookie Policy | Copyright and Terms | Competition Rules | Contact Us | Advertise with us | Site Map
© Higgs & Co (Printers) Limited 2013  |  Registered in England number 1418717