Henley Standard Property
HOME

Date:

Order your copy Advertise with us! HENLEY PAGES
Delivering the news from Henley on Thames and South Oxfordshire for over 100 years
  News     Sport    Celebrity   What's On Regulars Community Info Henley Standard TV Lifestyle Property Jobs Classifieds Gallery Trade
                               Follow us    Follow us    Newsfeed Search the Henley Standard  
Vauxhall staff scoop customer service prize
Published 02/03/14



STAFF at a car dealership have scooped a customer excellence award for the third year in a row.

Sonning Common Vauxhall is the company’s only outlet in the South-East to receive the honour.

The award is based on feedback from customers who have bought a new car from the dealership or had their car serviced there.

The award only goes to those dealerships which achieve an average satisfaction rate of more than 91 per cent. Sales director Paul Mullin said: “I’m absolutely delighted that our customers are happy with the sales and after-sales service we give them.

“We’d like to thank the customers for their positive response and will endeavour to look after them in the future. We have been here under the same owner for 50 years now. We obviously value our local business very highly and appreciate the loyalty the customers show to us.

“A big thank-you to all our loyal staff, many of whom have been here since they left school. One member of staff, Roger Parker, recently retired after 43 years. I think it’s that continuity that leads to the continued strong relationship with our customers.”

Mr Mullin said customers came from as far as Lancashire and Cornwall to have their cars serviced, having bought a new Vauxhall and then moved from the area.

Last month, the showroom was refitted and Mr Mullin said: “It’s much lighter and brighter and we have got more floor area for new cars.”

Alastair Cassels, Vauxhall’s franchise manager, who presented the award, said there were 400 dealers nationwide but only about 50 received the award.

“It really is a badge of honour for any dealers that earn it,” he added.


Published 02/03/14

MOST POPULAR
Man dies after collision on driveway
Villagers pledge to save historic pub
Toll-free period after bridge re-opens
Good weather brought crowds to Henley Show
Spurned boss made me quit
Delays continue at Bix
New shop front plan attacked
Hat-trick of Bloom Gold
LATEST NEWS HEADLINES
Hat-trick of bloom gold
Leader of SODC passes away
'Better citizens make better rugby players'
Florist is rising star at business awards
Former soldier wins double at Invictus Games
Man dies in collision with car on driveway
Showjumping vistory for Imogen
Drivers urged to plan journeys
Psychologist comes home to share reflections
Ex-Mayor voted on to parish council
MP back on tour
Hospital developer asked to keep us informed
Latest Video View more from   Henley Standard TV
ADVERTISE WITH US
LATEST SPORTS HEADLINES
Hawks go top of the League
Late strike leaves visitors searching for win
Girls need your vote for top-flight tutoring
Hawks Women lose two-year unbeaten record
Rebellions have edge to secure trophy
Top Videos
 
Most Popular
 
 
 
 
Higgs Group
HIGGS GROUP
Tel: 01491 419400
www.higgsgroup.co.uk
HENLEY PAGES
Tel: 01491 419419
www.henleypages.com
HIGGS PRINTING & DESIGN
Tel: 01491 419429
www.higgsprinting.co.uk
HIGGS OFFICE SUPPLIES
Tel: 01491 419499
www.higgsofficesupplies.co.uk
HENLEY LIFE MAGAZINE
Tel: 01491 419449
www.henleylife.co.uk
HIGGS GROUP, Caxton House, 1 Station Road, Henley on Thames, Oxfordshire, RG9 1AD.

Cookie Policy | Copyright and Terms | Competition Rules | Contact Us | Advertise with us | Site Map
© Higgs & Co (Printers) Limited 2013  |  Registered in England number 1418717