Wednesday, 19 December 2018

Care home receives top marks

A care home in Nuffield has received top marks in its latest inspection by the Care Quality Commission.

A care home in Nuffield has received top marks in its latest inspection by the Care Quality Commission.

Huntercombe Hall reached the required standards in each of the areas assessed- treating people with respect and involving them in their care, providing care, treatment and support that meets people’s needs, caring for people safely and protecting them from harm, staffing and quality and suitability of management.

The report praised staff members’ “polite, calm and friendly manner” and noted “care was delivered with individual needs in mind and reflected people’s preferences”.

Jane Andrews, manager of the home, said: “We are delighted that the hard work done each and everyday by our team has been recognised through this positive report. We have a tightly knit staff here and we put the service users at the heart of everything we do.

“First and foremost Huntercombe Hall is our residents’ home. It is a pleasure to provide a service for so many wonderful people but it is always nice to hear that you’re getting things right.”

The home is run by the family-owned Caring Homes Group, which was founded in 1994 by mother and son team Helena and Paul Jeffrey.

The home is run by the family-owned Caring Homes Group, which was founded in 1994 by mother and son team Helena and Paul Jeffrey.

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