Vauxhall Mokka: THAT first moment when you get behind the wheel of a new car is the most important part of buying any new model.
It’s easy to see — even before the wheels have literally been set in motion of you acquiring your new purchase — how some new car owners end up dissatisfied.
In fact there has been a whole growth industry sprung up around customers’ satisfaction — or not, as the case may be — with the new car they eventually settle on.
JD Power, which describes itself as a “global market research company” is a well-respected surveyor of such things: each year they provide detailed feedback on what motorists think about their cars.
For its 2014 survey the company took the views of more than 15,000 motorists. And this survey does not mince its words — for example giving us, in its opinion, the best and worst models and makes. Obviously, this longish term view of any model — living with it every day — is the best way to judge a car. I get a fairly short stab at this process testing all sorts of cars but certainly I get much more time with a car than your average car buyer. That is why it is important to take as much time as you like when buying. Be curious, be pernickety if you like, but get the car you want and the one you stand the best chance of still liking six months down the line.