STAFF at the Sue Ryder hospice in Nettlebed are supporting the #hellomynameis campaign, which encourages healthcare workers to introduce themselves to their patients by name.
The initiative was started by Dr Kate Granger, who is terminally ill, after becoming frustrated by the number of hospital staff who failed to introduce themselves to her when she was an inpatient.
Sue Ryder says that the introduction is an essential point of communication as it gives staff the opportunity to demonstrate they see the person, not the condition.
Stewart Marks, director of the Nettlebed hospice, says: “Introducing yourself by name to patients, their families and carers is second nature to Sue Ryder healthcare professionals and is all part of the timely, clear and effective communication we firmly believe to be the cornerstone of compassionate care.”
Anyone with experience of hospice care will know what he means.
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